Learn how to use story archetypes that echo across cultures, continents, and history to better understand your customer insights
Review real life customer experience successes from Best Buy and the Automobile Association
Explore how Forsta technology can help tell the untold story and discover chapters you’ve never seen before
COO & Managing Director, CX/EX, Forsta
Giles heads up our CX/EX business. He’s passionate about building and leading high-performing teams on their mission to deliver the best technology in the market for customer experience. Former athlete and veteran, Giles knows a good story when he sees it.