Zack Hamilton recently joined Forsta as Executive Practitioner, Human Experience (EX + CX) . Zack brings a wealth of experience from the industry side leading experience strategies, as well as leading experience management tech companies.
His career began in operations at brands like LA Fitness and Aaron's. While at Aaron's, Zack help multiple roles in operations, marketing, eCommerce, and sales strategy. He also launched strategic customer-centric initiatives and built the Customer Experience Strategy prior to departing for Medallia. While at Medallia, Zack was the Principal and Global Head of Retail Experience.