Pranav Desai, the Senior Vice President and General Manager of Consumer Experience at Press Ganey, boasts over a decade of expertise in local marketing and consumer experience management. Prior to Press Ganey, Pranav was the Chief Product Officer at Reputation.com where he was responsible for leading the product, design, and data science teams and working closely with key clients across healthcare, automotive, and hospitality. Pranav is a leader specializing in the consumer experience (CX) space who loves discovering opportunities in crowded markets and driving growth for his client partners.

Paul Watts is the Product Director of AI and Machine Learning at PG Forsta, where he leads innovation in artificial intelligence-driven solutions for customer experience, healthcare, and market research. With over 20 years of expertise, Paul has played a pivotal role in advancing reporting and analytics tools that help businesses turn data into actionable insights.

Throughout his career, Paul has been at the forefront of integrating AI and machine learning into products that enable organizations to enhance decision-making and improve customer engagement. His deep understanding of customer experience technology, combined with a passion for AI-driven analytics, makes him a sought-after expert in the field.

Tobi’s knowledge and passion for technology and marketing research resulted in the birth of Dapresy, which merged with Forsta in 2020. In founding Dapresy, Tobi paved the way for online data presentation systems to visualize Market Research data. He has dedicated his professional career to data visualization and is a recognized expert in the field, having consulted with hundreds of companies on innovative visualization processes.